David Rothwell

SLA

In line with any supplier of Professional Services, I will be publishing an AdWords Management SLA – Service Level Agreement.

Why have an SLA?

  • Expectation management:
    • you know what you’re getting, how, and when
       
  • Roles and responsibilities:
    • we both have things to do for each other
       
  • Response times

  • Entitlement:
    • what you are, and and what you’re not entitled to
       
  • and more …

 

This document is currently being revised.

Contact me for further information.


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